How to View Your Dispatch Schedule

The Dispatch Schedule tab is a dedicated view where you can access a full and interactive summary of your most recent and upcoming dispatch activity. This view is especially helpful for days when your sites are participating in overlapping events.

1. Log in to Enel X Flex at https://apps.enelx.com. On the left of your page, select >> to expand the navigation pane and select Dispatch to expand your selections. Select Active Dispatches. You can also access it directly at https://active-dispatches.apps.enelx.com/schedule.

2. Dispatch Schedule is where you can access a full summary of your ongoing and upcoming dispatch activity. You will see two schedule sections:

• Today's Schedule - Dispatches that are taking place on the current day
• Future Schedule - Dispatches that are scheduled to take place any time after the current day

3. Use the schedule view to sort your site(s) schedule by status, program, start time, end time, target reduction, and performance.

• Completed - Site was in a recent dispatch which ended less than 24 hours ago. Completed dispatches will remain on this summary table up to 24 hours after they have ended after which they will be removed
• Ongoing - Site is currently in an active dispatch. If your site is metered, you can monitor your performance in the Dispatch Performance tab
• Upcoming - Site will be dispatched sometime in the future (either today or on a future date)

4. In some cases, your site(s) may be participating in multiple events where the duration overlaps. Next to a completed event status, a warning sign will appear. Hover over the sign to see the message "Asset active in another event. Do not restore." Your site(s) should continue to curtail for any events that are still ongoing.

If you have any questions regarding your dispatch schedule, you can contact our Enel Support team via the following channels:

• Chat for immediate assistance

• Email: [e-mail] 

• Phone: [phone]